These Terms and Conditions (“Terms“) govern access to and use of the website, products, services, communications, business engagements, and all related activities conducted by BOOTSTRAP PARADOX (OPC) PRIVATE LIMITED, operating under the brand name BPDoxS (“BPDoxS“, “Company“, “we“, “our“, or “us“).

These Terms apply to every individual or organization that:

• visits or uses our website;
• contacts us through any communication channel;
• submits enquiries, proposals, applications, or partnership requests;
• engages us for consulting or professional services;
• purchases or receives our products or services;
• participates in meetings, demonstrations, workshops, webinars, or events;
• applies for employment or contract opportunities;
• becomes a client, supplier, vendor, contractor, reseller, channel partner, referral partner, or other business associate; or
• otherwise interacts with BPDoxS in any capacity.

By accessing our website, communicating with us, requesting information, engaging our services, or entering into any business relationship with BPDoxS, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and all applicable laws.

If you do not agree with these Terms, you must immediately discontinue use of our website and refrain from accessing or using our products or services.

Where a separate written agreement exists between you and BPDoxS, including but not limited to a Master Service Agreement (MSA), Statement of Work (SOW), Non-Disclosure Agreement (NDA), Purchase Order, Service Agreement, Data Processing Agreement (DPA), or any other executed contract, the provisions of that agreement shall prevail to the extent of any conflict with these Terms.

1. Scope of These Terms

These Terms apply to:

• the official BPDoxS website;
• all future websites operated by BPDoxS;
• customer portals;
• partner portals;
• client dashboards;
• mobile applications;
• software platforms;
• APIs;
• cloud-based services;
• managed services;
• consulting engagements;
• cybersecurity assessments;
• infrastructure projects;
• cloud services;
• training programmes;
• workshops;
• professional advisory services;
• future digital products and services introduced by BPDoxS; and
• any other products or services offered by the Company unless governed by a separate written agreement.

These Terms are intended to establish a consistent legal framework governing interactions between BPDoxS and its users, clients, partners, and stakeholders worldwide.

2. Eligibility

By using our website or engaging our services, you represent and warrant that:

• you have the legal capacity to enter into binding agreements;
• you are at least the age of majority under the laws applicable to you;
• where acting on behalf of an organization, you possess the authority to legally bind that organization;
• all information provided to BPDoxS is accurate, current, and complete; and
• your use of our services complies with all applicable laws and regulations.

BPDoxS reserves the right to refuse service where it reasonably believes these conditions are not satisfied.

3. Definitions

For the purposes of these Terms, unless the context requires otherwise:

“BPDoxS”, “Company”, “we”, “our”, and “us” refer to BOOTSTRAP PARADOX (OPC) PRIVATE LIMITED, including its employees, directors, officers, consultants, contractors, representatives, affiliates, successors, and authorised personnel.

“Website” means https://bpdoxs.com/ and any other websites, portals, applications, or online services operated by BPDoxS.

“User” means any individual or organization accessing or interacting with the Website or BPDoxS.

“Client” means any individual, business, government entity, or organization that purchases, receives, or requests services from BPDoxS.

“Partner” includes referral partners, channel partners, white-label partners, technology partners, resellers, distributors, subcontractors, strategic partners, and any other collaborating organization.

“Services” means all professional services, consulting, managed services, assessments, implementation services, cybersecurity services, cloud services, software-related services, advisory services, and any future services provided by BPDoxS.

“Deliverables” means reports, documentation, assessments, recommendations, software, configurations, architecture, designs, implementation outputs, presentations, training materials, technical documents, or any work product created by BPDoxS.

“Content” includes all information, graphics, images, text, documentation, reports, downloads, source code, software, designs, layouts, publications, videos, trademarks, logos, methodologies, frameworks, processes, case studies, whitepapers, templates, and other materials published or provided by BPDoxS.

“Confidential Information” means any information identified as confidential or that would reasonably be understood to be confidential, whether disclosed verbally, electronically, visually, or in writing.

“Intellectual Property” includes copyrights, trademarks, trade names, service marks, logos, patents, trade secrets, software, databases, methodologies, frameworks, documentation, business processes, proprietary tools, source code, designs, know-how, and all other proprietary rights recognised under applicable law.

“Applicable Law” means all laws, regulations, statutes, directives, rules, governmental orders, sanctions, export controls, and legal obligations applicable to BPDoxS, the user, or the services provided.

4. Acceptance of Future Updates

BPDoxS may update these Terms periodically to reflect:

• changes in applicable law;
• regulatory developments;
• changes to our services;
• business expansion;
• security requirements;
• technological developments; or
• operational improvements.

The updated Terms become effective immediately upon publication unless otherwise stated.

Continued use of our website or services after updated Terms are published constitutes acceptance of those revisions.

5. Website Access and Use

The Website is provided for lawful informational and business purposes only. Subject to these Terms, BPDoxS grants users a limited, non-exclusive, non-transferable, revocable licence to access and use the Website solely for legitimate business interactions.

Nothing contained on the Website shall be interpreted as granting ownership of any intellectual property, technology, software, methodology, documentation, or proprietary information belonging to BPDoxS.

Access to certain areas of the Website may require additional authentication, registration, contractual approval, or other eligibility requirements. BPDoxS reserves the right to restrict, suspend, or terminate access to any portion of the Website at its sole discretion.

We may modify, suspend, discontinue, or replace any part of the Website, its functionality, or its content at any time without prior notice.

6. Acceptable Use Policy

You agree to use the Website, services, and any information provided by BPDoxS only for lawful purposes and in accordance with these Terms.

You must not:

• violate any applicable law or regulation;
• attempt to gain unauthorized access to any BPDoxS system, account, infrastructure, application, network, or service;
• interfere with the normal operation, availability, performance, or security of the Website;
• introduce malware, ransomware, viruses, worms, Trojan horses, spyware, or any other malicious software;
• perform denial-of-service attacks, distributed denial-of-service attacks, resource exhaustion, or similar disruptive activities;
• use bots, automated scripts, crawlers, scrapers, or harvesting tools except where expressly authorized in writing by BPDoxS;
• bypass authentication mechanisms or security controls;
• probe, scan, fingerprint, or test the vulnerability of any BPDoxS system without prior written authorization;
• attempt privilege escalation or exploit known or unknown vulnerabilities;
• reverse engineer, decompile, disassemble, decode, or otherwise attempt to discover the source code of any software or platform operated by BPDoxS except where permitted by applicable law;
• impersonate another individual or organization;
• submit false or misleading information;
• interfere with another user’s access or experience;
• use the Website to distribute spam, phishing messages, or fraudulent communications;
• upload unlawful, defamatory, abusive, obscene, threatening, discriminatory, or infringing material;
• attempt to circumvent technical restrictions implemented by BPDoxS; or
• use the Website or services in any manner that could damage the reputation, operations, systems, or legal interests of BPDoxS.

Any violation of this section may result in immediate suspension of access, termination of services, legal action, and reporting to appropriate regulatory or law enforcement authorities where applicable.

7. Unauthorized Security Testing

As a cybersecurity company, BPDoxS actively monitors and protects its digital infrastructure.

No individual or organization may perform:

• penetration testing;
• vulnerability scanning;
• security assessments;
• exploit validation;
• fuzz testing;
• denial-of-service testing;
• brute-force testing;
• credential stuffing;
• reconnaissance activities;
• social engineering;
• phishing simulations;
• red teaming; or
• any other security testing

against BPDoxS systems without prior written authorization issued by an authorized representative of BPDoxS.

The absence of technical controls does not constitute permission.

Discovery of a potential security issue does not authorize exploitation, proof-of-concept testing, public disclosure, or continued access.

Unauthorized testing may constitute violations of applicable criminal and civil laws and may result in legal action.

Individuals wishing to responsibly disclose a potential security issue should contact:

info@bpdoxs.com

using responsible disclosure practices.

Submission of a report does not entitle the reporter to compensation, recognition, or contractual obligations unless separately agreed in writing.

8. User Accounts and Credentials

Where access credentials are issued by BPDoxS, users are responsible for:

• maintaining the confidentiality of their credentials;
• ensuring credentials are not shared with unauthorized persons;
• notifying BPDoxS immediately upon suspected compromise;
• maintaining accurate account information; and
• ensuring all activity under their account complies with these Terms.

Users remain responsible for all actions performed using their credentials unless unauthorized access resulted directly from negligence by BPDoxS.

BPDoxS may suspend or revoke user accounts where suspicious, fraudulent, or unauthorized activity is detected.

9. Availability of Services

Although BPDoxS makes reasonable efforts to maintain uninterrupted access, the Website and online services are provided on an “as available” and “as is” basis.

Availability may be affected by:

• scheduled maintenance;
• emergency maintenance;
• software updates;
• infrastructure upgrades;
• cloud provider outages;
• internet disruptions;
• cybersecurity incidents;
• force majeure events; or
• circumstances beyond the reasonable control of BPDoxS.

BPDoxS does not guarantee uninterrupted, continuous, error-free, or always-available access.

Temporary interruptions shall not constitute a breach of these Terms.

10. Communications

By contacting BPDoxS or submitting information through any communication channel, including:

• website forms;
• email;
• telephone;
• messaging platforms;
• video conferencing;
• trade shows;
• conferences;
• networking events;
• social media; or
• any other official communication channel,

you consent to BPDoxS responding using appropriate communication methods related to your enquiry, requested services, contractual obligations, account administration, support, or legal compliance.

Marketing communications will only be sent where permitted by applicable law, and recipients may opt out where legally required.

Operational, contractual, legal, security, compliance, and service-related communications may continue where necessary even if marketing communications are declined.

11. Third-Party Links and Resources

The Website may contain links to third-party websites, platforms, documentation, software repositories, cloud providers, partner resources, or external services.

These links are provided solely for convenience.

BPDoxS does not own, operate, endorse, monitor, or control third-party websites unless expressly stated.

Accordingly, BPDoxS is not responsible for:

• third-party content;
• security practices;
• privacy practices;
• software downloads;
• availability;
• accuracy;
• contractual obligations; or
• damages resulting from use of third-party services.

Users access third-party resources entirely at their own risk.

12. Service Engagements

BPDoxS provides professional cybersecurity, cloud, infrastructure, consulting, advisory, managed, training, implementation, and related technology services to organizations worldwide.

No information published on the Website, marketing material, presentation, proposal, or verbal discussion shall constitute a legally binding commitment to provide services unless confirmed by BPDoxS in writing.

Services are provided only after an engagement has been formally accepted through one or more of the following, as determined by BPDoxS:

• executed Service Agreement;
• Master Services Agreement (MSA);
• Statement of Work (SOW);
• Purchase Order accepted by BPDoxS;
• Letter of Engagement;
• Work Order;
• Proposal acceptance;
• Subscription Agreement;
• or any other written contractual arrangement approved by BPDoxS.

BPDoxS reserves the right to decline any project, proposal, request, or engagement without providing a reason.

13. Scope of Services

Every engagement is governed by the agreed scope of work.

Unless expressly stated otherwise in writing, the scope defines:

• services to be delivered;
• project objectives;
• deliverables;
• assumptions;
• exclusions;
• project milestones;
• timelines;
• responsibilities of each party;
• acceptance criteria;
• commercial terms; and
• any applicable limitations.

Any work requested outside the agreed scope shall be treated as a scope change.

BPDoxS has no obligation to perform additional work until:

• the revised scope is reviewed;
• commercial impact is assessed;
• implementation feasibility is evaluated; and
• both parties approve the revised engagement in writing.

Verbal discussions, emails, meetings, demonstrations, or informal requests do not automatically amend an agreed scope.

14. Quotations, Proposals and Estimates

All quotations, commercial proposals, estimates, budgets, timelines, implementation plans, resource allocations, and commercial discussions are provided based upon information available at the time of preparation.

Unless expressly stated otherwise:

• quotations are non-binding until accepted by BPDoxS;
• pricing may change before formal acceptance;
• availability of resources may change;
• implementation schedules may change;
• technology assumptions may change;
• supplier pricing may change;
• licensing costs may change; and
• regulatory requirements may affect commercial terms.

Quotation validity periods are determined individually for each proposal and may differ depending on project complexity, vendor dependencies, licensing requirements, market conditions, or other commercial considerations.

Once a quotation expires, BPDoxS reserves the right to revise pricing, scope, timelines, deliverables, or commercial terms before issuing a new quotation.

15. Client Responsibilities

Successful delivery depends upon timely cooperation from the Client.

The Client agrees to:

• provide complete, accurate, and current information;
• provide timely access to systems, environments, documentation, personnel, and facilities where required;
• obtain all internal approvals necessary for the engagement;
• ensure that individuals requesting work possess appropriate authority;
• promptly review deliverables;
• provide required feedback within agreed timelines;
• designate appropriate technical and business contacts;
• maintain accurate licensing where applicable;
• ensure legal authority over any systems submitted for assessment or implementation; and
• fulfil all contractual obligations specified in the engagement documentation.

Delays caused by incomplete information, unavailable personnel, delayed approvals, restricted access, third-party dependencies, or inaccurate documentation may result in revised timelines, additional costs, or suspension of project activities.

BPDoxS shall not be responsible for delays resulting from the Client’s failure to meet its responsibilities.

16. Authorized Access to Client Systems

Many cybersecurity services require access to client infrastructure, systems, cloud environments, applications, networks, endpoints, or other digital assets.

The Client represents and warrants that it possesses the legal authority to authorize BPDoxS to access, assess, monitor, configure, implement, secure, or otherwise interact with the systems included within the engagement.

Where third-party systems are involved, the Client is solely responsible for obtaining all required permissions before requesting BPDoxS to perform any work.

BPDoxS reserves the right to decline or suspend work where appropriate authorization cannot be verified.

BPDoxS shall not be liable for any claims arising from unauthorized instructions provided by individuals lacking legal authority over the relevant systems.

17. Client Cooperation

The Client acknowledges that cybersecurity and technology engagements often require ongoing collaboration.

Reasonable cooperation includes:

• responding to requests for information;
• participating in scheduled meetings;
• reviewing technical recommendations;
• approving implementation decisions;
• validating deliverables where required;
• facilitating communication with internal stakeholders; and
• coordinating with relevant third-party vendors where necessary.

Failure to provide reasonable cooperation may:

• extend delivery schedules;
• require project rescheduling;
• increase project costs;
• reduce implementation efficiency; or
• result in suspension or termination of the engagement.

18. Third-Party Products and Services

Projects may involve technologies, software, hardware, cloud platforms, managed services, or vendors supplied by third parties.

Unless expressly agreed otherwise in writing:

• third-party products remain subject to their respective licences;
• third-party warranties remain the responsibility of the relevant vendor;
• pricing for third-party products may change without notice;
• BPDoxS does not guarantee the continued availability of third-party products or services; and
• changes made by third-party providers may affect project delivery.

Where the Client requests integration with specific third-party solutions, the Client accepts the associated risks relating to compatibility, licensing, availability, vendor changes, and future support.

19. Professional Judgement

All recommendations provided by BPDoxS are based on professional expertise, industry best practices, available information, and the circumstances existing at the time of the engagement.

The Client retains responsibility for:

• final business decisions;
• risk acceptance;
• operational implementation;
• internal governance;
• regulatory obligations; and
• management approval.

Recommendations provided by BPDoxS should not be interpreted as legal, financial, accounting, insurance, tax, or regulatory advice unless expressly stated in a written agreement.

20. Fees and Commercial Terms

All fees charged by BPDoxS are determined based on the nature, scope, complexity, duration, technical requirements, licensing requirements, resource allocation, and commercial terms of each engagement.

Unless expressly agreed otherwise in writing:

• all pricing is confidential;
• pricing is project-specific;
• pricing may vary between engagements;
• commercial proposals do not establish future pricing commitments;
• previous quotations shall not establish pricing precedents.

Fees may include, where applicable:

• consulting services;
• professional services;
• implementation services;
• managed services;
• subscription services;
• recurring service charges;
• licensing costs;
• cloud consumption;
• travel expenses;
• hardware;
• software;
• third-party services;
• taxes; and
• any additional charges identified within the applicable agreement.

21. Payment Terms

Payment obligations shall be governed by the applicable quotation, proposal, invoice, Statement of Work, Service Agreement, Purchase Order, subscription agreement, or other written commercial document.

Unless otherwise agreed in writing:

• invoices must be paid in full;
• payment shall be made using approved payment methods specified by BPDoxS;
• all payment obligations remain enforceable regardless of project stage;
• delayed payment may result in suspension of services.

BPDoxS reserves the right to require:

• advance payment;
• milestone payments;
• recurring billing;
• progress payments;
• security deposits;
• annual commitments;
• prepaid subscriptions; or
• any combination of commercial payment models appropriate for the engagement.

22. Taxes

Unless expressly stated otherwise, all prices are exclusive of:

• GST;
• VAT;
• sales tax;
• withholding tax;
• customs duties;
• import charges;
• government levies; and
• any other applicable taxes.

The Client remains responsible for all taxes imposed under applicable law, except taxes imposed directly upon BPDoxS’s corporate income.

Where withholding tax applies, the Client shall provide all legally required documentation supporting the deduction.

23. Late Payments

Failure to make payment by the agreed due date constitutes a breach of the commercial agreement.

Without limiting any other legal rights, BPDoxS may:

• suspend ongoing services;
• delay project milestones;
• withhold deliverables;
• suspend technical support;
• suspend managed services;
• disable access to portals or subscription services where contractually permitted;
• postpone scheduled work;
• refuse commencement of additional work; or
• terminate the engagement.

Such suspension shall not relieve the Client of any payment obligations already incurred.

Any delays resulting from non-payment shall not be considered a breach by BPDoxS.

24. Suspension of Services

BPDoxS reserves the right to immediately suspend any service where:

• invoices remain unpaid;
• contractual obligations are breached;
• unauthorized access is attempted;
• unlawful activities are detected;
• inaccurate information has been provided;
• required approvals are withheld;
• cooperation necessary for delivery is not provided;
• continuing the engagement presents legal, ethical, operational, or security risks.

Suspension shall remain in effect until the issue has been resolved to the satisfaction of BPDoxS.

Resumption of services may require revised timelines, revised commercial terms, additional security validation, or renewed contractual documentation.

25. No Refund Policy

All payments made to BPDoxS are final.

BPDoxS maintains a strict No Refund Policy.

To the fullest extent permitted by applicable law, payments made for:

• consulting services;
• advisory services;
• professional services;
• assessments;
• implementation services;
• subscriptions;
• managed services;
• support services;
• training;
• workshops;
• software;
• licensing;
• cloud services;
• digital products;
• downloadable materials;
• documentation;
• reports; and
• any other products or services

are non-refundable.

This policy applies regardless of:

• project cancellation by the Client;
• changes in business priorities;
• internal restructuring;
• management changes;
• procurement decisions;
• budget reductions;
• delayed implementation by the Client;
• failure to utilize purchased services;
• dissatisfaction resulting from changes outside BPDoxS’s control; or
• termination initiated by the Client.

Refunds shall only be provided where mandatory under applicable law and cannot legally be excluded.

Nothing in this clause limits statutory rights that cannot legally be waived.

26. Cancellation by the Client

The Client may request cancellation of an engagement by providing written notice.

Cancellation shall not:

• invalidate executed agreements;
• eliminate payment obligations already incurred;
• create entitlement to refunds;
• transfer ownership of incomplete deliverables;
• release the Client from confidentiality obligations; or
• terminate obligations relating to intellectual property.

Where project resources have already been allocated, BPDoxS reserves the right to invoice for work completed, committed resources, third-party costs, licensing expenses, procurement activities, and other commercially incurred obligations.

27. Cancellation by BPDoxS

BPDoxS reserves the right to terminate or withdraw from any engagement where:

• continued performance becomes unlawful;
• payment obligations are not fulfilled;
• material contractual breaches occur;
• abusive behaviour is directed toward BPDoxS personnel;
• fraudulent or misleading information has been provided;
• unauthorized activities are identified;
• continuing the engagement would create unacceptable legal, regulatory, ethical, reputational, or security risks.

Where termination occurs due to Client breach, all outstanding payment obligations remain immediately payable.

28. Changes to Services

Technology evolves rapidly.

Accordingly, BPDoxS reserves the right to:

• modify service methodologies;
• improve technical processes;
• replace technologies;
• update security practices;
• enhance deliverables;
• introduce automation;
• retire legacy offerings;
• expand or reduce service features; or
• modify operational procedures,

provided such changes do not materially reduce the agreed contractual obligations unless otherwise agreed in writing.

29. Future Products and Commercial Offerings

These Terms shall also apply, where relevant, to future products and services introduced by BPDoxS, including but not limited to:

• SaaS platforms;
• cloud platforms;
• customer portals;
• partner portals;
• APIs;
• subscription services;
• digital products;
• software licences;
• managed platforms;
• online marketplaces;
• automation tools;
• security platforms;
• mobile applications; and
• any future commercial offerings,

unless governed by separate product-specific terms.

30. Intellectual Property Rights

Unless expressly stated otherwise in a written agreement, all Intellectual Property Rights remain the exclusive property of BOOTSTRAP PARADOX (OPC) PRIVATE LIMITED operating under the brand name BPDoxS.

Nothing contained in these Terms, the Website, or any engagement transfers ownership of any intellectual property to any user, client, partner, vendor, contractor, or third party.

All rights not expressly granted are reserved by BPDoxS.

31. Registered Trademarks

The BPDoxS name, logo, brand identity, visual identity, service names, slogans, graphics, trade dress, branding elements, and other associated marks are the exclusive intellectual property of BOOTSTRAP PARADOX (OPC) PRIVATE LIMITED.

Where applicable, these trademarks are registered and protected under applicable trademark laws.

No person or organization may, without prior written permission from BPDoxS:

• use our trademarks;
• reproduce our logos;
• copy our branding;
• modify our branding;
• create derivative branding;
• register confusingly similar names;
• use our trademarks within advertisements;
• use our trademarks within domain names;
• use our trademarks within social media accounts;
• use our trademarks within software products;
• imply endorsement;
• imply partnership;
• imply certification; or
• otherwise exploit our brand identity.

Unauthorized use of BPDoxS trademarks may result in immediate legal action.

32. Copyright

Unless otherwise indicated, all Website content and all materials produced by BPDoxS are protected by copyright laws.

This includes, but is not limited to:

• written content;
• reports;
• documentation;
• proposals;
• technical assessments;
• presentations;
• diagrams;
• source code;
• software;
• scripts;
• graphics;
• icons;
• animations;
• videos;
• images;
• templates;
• methodologies;
• frameworks;
• architectural designs;
• technical documentation;
• publications;
• downloadable materials;
• marketing content;
• training materials; and
• all other creative works produced by BPDoxS.

No content may be copied, reproduced, distributed, translated, published, modified, republished, sold, licensed, or commercially exploited without prior written authorization.

33. Ownership of Deliverables

Unless expressly agreed otherwise in a signed written agreement:

• BPDoxS retains ownership of all underlying methodologies, frameworks, templates, automation, software, tools, scripts, techniques, know-how, proprietary processes, and reusable intellectual property developed before, during, or after an engagement.

Where deliverables are specifically produced for a Client, the Client receives only the rights expressly granted within the applicable agreement.

Unless ownership is expressly transferred in writing, no deliverable shall be interpreted as assigning ownership of BPDoxS intellectual property.

34. Client Licence

Subject to full payment of all applicable fees and continued compliance with these Terms, BPDoxS grants the Client a limited, non-exclusive, non-transferable, revocable licence to use the deliverables solely for the Client’s own internal business purposes.

The Client may not:

• resell deliverables;
• sublicense deliverables;
• publish deliverables;
• redistribute deliverables;
• commercialize deliverables;
• modify proprietary methodologies;
• create competing products using our work;
• remove copyright notices;
• remove trademark notices; or
• claim authorship of work produced by BPDoxS.

Any rights not expressly granted remain reserved by BPDoxS.

35. Proprietary Methodologies

BPDoxS has developed proprietary methodologies, frameworks, engineering processes, workflows, implementation practices, operational procedures, assessment techniques, and technical approaches through substantial investment of expertise, experience, and resources.

These methodologies constitute valuable trade secrets and confidential intellectual property.

Nothing within any engagement grants ownership or unrestricted use of these methodologies.

Clients receive the benefit of their application—not ownership of the methodology itself.

36. Open Source Software

Some solutions delivered by BPDoxS may include open-source software governed by separate open-source licences.

Ownership of such software remains with its respective copyright holders.

Use of open-source components remains subject to the applicable open-source licence.

Nothing within these Terms overrides the rights granted under those licences.

37. Feedback

Where users, clients, or partners voluntarily provide:

• ideas;
• recommendations;
• enhancement requests;
• feature suggestions;
• technical feedback;
• usability feedback;
• process improvements; or
• other suggestions,

BPDoxS may use such feedback without restriction unless otherwise agreed in writing.

No compensation shall become payable solely because feedback influenced future products or services.

38. Confidential Information

During business engagements either party may disclose confidential information.

Each party agrees to:

• protect confidential information using reasonable safeguards;
• restrict disclosure to authorized personnel;
• use confidential information solely for the intended business purpose;
• avoid unauthorized disclosure; and
• comply with applicable confidentiality obligations.

Confidential information includes, but is not limited to:

• business plans;
• pricing;
• commercial discussions;
• source code;
• technical documentation;
• architectures;
• network diagrams;
• credentials;
• security controls;
• customer information;
• proprietary methodologies;
• trade secrets;
• intellectual property;
• financial information; and
• any information reasonably understood to be confidential.

These obligations survive termination of the business relationship.

39. Trade Secrets

Certain operational, commercial, engineering, security, technical, architectural, and organizational information used by BPDoxS constitutes confidential trade secrets.

Nothing contained within any proposal, presentation, assessment, report, demonstration, meeting, or engagement grants any right to reproduce, disclose, reverse engineer, extract, document, or independently commercialize those trade secrets.

Unauthorized disclosure or misuse of trade secrets may result in immediate legal action.

40. Publicity and Portfolio Rights

BPDoxS will not publicly identify a Client, disclose confidential project details, publish case studies, display logos, issue press releases, or use the Client’s name in marketing materials without prior written permission, unless:

• disclosure is required by law;
• disclosure is required by a regulatory authority;
• the information has already become publicly available through lawful means; or
• the parties have expressly agreed otherwise in writing.

Similarly, Clients may not use the BPDoxS name, logo, trademarks, branding, or marketing materials to imply endorsement, partnership, certification, or affiliation without prior written authorization.

41. Warranties Disclaimer

Except as expressly stated in a written agreement signed by an authorized representative of BPDoxS, all services, deliverables, software, reports, documentation, assessments, recommendations, training, advisory services, managed services, and Website content are provided on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by applicable law, BPDoxS disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to warranties of:

• merchantability;
• fitness for a particular purpose;
• non-infringement;
• uninterrupted operation;
• continuous availability;
• accuracy;
• completeness;
• compatibility;
• performance;
• security; and
• freedom from defects or vulnerabilities.

No oral statement, proposal, presentation, demonstration, marketing material, or advice shall create any warranty unless expressly incorporated into a written agreement.

42. No Guarantee of Absolute Security

Cybersecurity reduces risk—it does not eliminate it.

Accordingly, BPDoxS does not warrant or guarantee that:

• cyberattacks will never occur;
• systems will never be compromised;
• vulnerabilities will never exist;
• malicious actors will never gain unauthorized access;
• data breaches will never occur;
• ransomware incidents will never occur;
• compliance will always be maintained;
• software will remain vulnerability-free;
• future threats will always be detected; or
• any environment can be made completely secure.

Cyber threats continuously evolve, and no organization can guarantee absolute protection.

The Client acknowledges that cybersecurity is an ongoing risk management process rather than a guarantee of complete prevention.

43. Professional Recommendations

All recommendations provided by BPDoxS represent professional opinions based upon:

• information available at the time;
• applicable industry standards;
• accepted cybersecurity practices;
• technical observations;
• client-provided information; and
• the agreed scope of work.

The Client retains sole responsibility for deciding whether to implement any recommendation.

Failure to implement recommendations provided by BPDoxS may significantly increase organizational risk.

44. Client Decisions

Business decisions remain the responsibility of the Client.

This includes decisions relating to:

• risk acceptance;
• budgeting;
• procurement;
• staffing;
• implementation;
• technology selection;
• vendor selection;
• regulatory compliance;
• business continuity;
• operational priorities; and
• executive approval.

BPDoxS provides professional guidance but does not assume responsibility for the Client’s management decisions.

45. Limitation of Liability

To the fullest extent permitted by law, BPDoxS, its directors, officers, employees, contractors, affiliates, licensors, and representatives shall not be liable for any:

• indirect damages;
• incidental damages;
• consequential damages;
• punitive damages;
• exemplary damages;
• special damages;
• loss of revenue;
• loss of profits;
• loss of business opportunity;
• loss of goodwill;
• reputational damage;
• business interruption;
• loss of productivity;
• loss of anticipated savings;
• loss of contracts;
• loss of data;
• corruption of data;
• system downtime;
• regulatory penalties imposed upon the Client; or
• third-party claims,

arising from or relating to the use of our Website, products, services, recommendations, or deliverables.

46. Maximum Liability

To the fullest extent permitted by applicable law, the total aggregate liability of BPDoxS arising from any claim relating to an engagement shall not exceed the total fees actually paid by the Client to BPDoxS for the specific engagement giving rise to the claim.

This limitation applies regardless of the legal theory upon which the claim is based, including:

• contract;
• negligence;
• tort;
• strict liability;
• statutory liability; or
• otherwise.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

47. Indemnification

The Client agrees to defend, indemnify, and hold harmless BPDoxS, its directors, employees, contractors, affiliates, partners, licensors, and representatives from and against any claims, losses, liabilities, damages, penalties, expenses, and legal costs arising from:

• misuse of services;
• unauthorized access provided by the Client;
• inaccurate information supplied by the Client;
• breach of these Terms;
• unlawful use of deliverables;
• violation of third-party rights;
• regulatory violations attributable to the Client;
• Client negligence; or
• instructions provided by individuals lacking proper authority.

48. Force Majeure

BPDoxS shall not be liable for delays or failures caused by events beyond its reasonable control, including but not limited to:

• natural disasters;
• earthquakes;
• floods;
• fires;
• pandemics;
• epidemics;
• acts of government;
• changes in law;
• war;
• terrorism;
• civil unrest;
• labour disputes;
• internet outages;
• telecommunications failures;
• cloud provider outages;
• cyber warfare;
• large-scale cyberattacks;
• utility failures;
• transportation disruptions; or
• failures of third-party suppliers.

Affected obligations shall be suspended for the duration of the force majeure event.

49. Suspension and Termination

BPDoxS may suspend or terminate any engagement immediately where:

• payment obligations are breached;
• contractual obligations are materially breached;
• unlawful activity is suspected;
• required cooperation is not provided;
• project continuation presents unacceptable legal, security, operational, or ethical risks;
• fraudulent information has been supplied; or
• continuation would violate applicable law.

Termination does not affect rights or obligations that have accrued before termination.

50. Dispute Resolution

The parties agree to make reasonable efforts to resolve disputes through good-faith discussions before initiating formal proceedings.

If a dispute cannot be resolved through negotiation, the parties shall first attempt resolution through arbitration in accordance with applicable arbitration laws in India, unless otherwise agreed in writing.

If arbitration does not resolve the dispute, either party may pursue remedies before the courts having jurisdiction as provided in these Terms.

51. Governing Law and Jurisdiction

These Terms and any dispute arising out of or relating to them shall be governed by the laws of India, without regard to conflict of law principles.

Subject to the arbitration provisions above, the courts having jurisdiction in Punjab, India, shall have exclusive jurisdiction over all legal proceedings arising from these Terms or any related engagement.

52. Severability

If any provision of these Terms is determined to be invalid, illegal, or unenforceable by a court or competent authority, the remaining provisions shall continue in full force and effect.

The invalid provision shall be interpreted or replaced, where possible, in a manner that most closely reflects its original intent while remaining legally enforceable.

53. No Waiver

Failure by BPDoxS to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other rights available under these Terms or applicable law.

Any waiver shall be effective only if made in writing and signed by an authorized representative of BPDoxS.

54. Entire Agreement

These Terms, together with any applicable Privacy Policy, Cookie Policy, Disclaimer, Service Agreement, Statement of Work, Purchase Order, Non-Disclosure Agreement, Master Services Agreement, or other written agreement executed between the parties, constitute the entire understanding between the parties regarding the relevant subject matter.

They supersede all prior discussions, negotiations, representations, and understandings relating to that subject matter.

55. Contact Information

For any questions regarding these Terms and Conditions, legal notices, contractual matters, or requests relating to these Terms, you may contact:

BOOTSTRAP PARADOX (OPC) PRIVATE LIMITED
Brand: BPDoxS

Registered Address
#4, Friends Colony
Patiala – 147001
Punjab, India

Email: info@bpdoxs.com
Phone: +91 77175 71863
Website: bpdoxs.com